SmartGlow Exergen Temporal Scanner Manual: A Comprehensive Guide
Exergen’s SmartGlow technology revolutionizes temperature assessment, offering accuracy for all ages in diverse clinical environments; explore resources at medicalexergen.com.
The Exergen Temporal Scanner represents a significant advancement in non-invasive temperature measurement. Unlike traditional methods, it swiftly and accurately assesses temperature via the temporal artery – the major artery running across the forehead. This innovative device eliminates the discomfort and potential inaccuracies associated with oral, rectal, or axillary temperature taking.
Designed for ease of use and clinical reliability, the Temporal Scanner is suitable for all ages, from newborns to the elderly, and adaptable to various healthcare settings; Its SmartGlow technology provides a clear, intuitive display, guiding users through the scanning process. The scanner’s speed and accuracy make it ideal for high-volume screening and situations where patient comfort is paramount.
This manual provides a comprehensive guide to operating your Exergen Temporal Scanner, ensuring optimal performance and accurate readings. It covers everything from initial setup and proper scanning techniques to troubleshooting and maintenance.
What is Temporal Artery Thermometry?

Temporal Artery Thermometry (TAT) is a non-invasive method of measuring body temperature by sensing the temperature of the temporal artery, located in the forehead. This technique leverages the consistent blood flow and proximity of the artery to the skin’s surface, providing a highly accurate core body temperature reading.
Unlike other methods that measure peripheral temperatures, TAT reflects the brain’s temperature, which is a more reliable indicator of overall body temperature. The Exergen Temporal Scanner utilizes an infrared sensor to detect the arterial blood temperature, factoring in environmental factors to deliver precise results.
TAT is particularly advantageous for its speed, comfort, and suitability for all ages. It minimizes patient disturbance, making it ideal for pediatric and geriatric populations. A 40-page compendium detailing Temporal Artery Temperature Assessment is available at www.exergen.com/medical/PDFs/tempassess.pdf.
Understanding the SmartGlow Technology
SmartGlow technology, integral to the Exergen Temporal Scanner, represents a significant advancement in temperature measurement. It employs a sophisticated infrared sensor and advanced algorithms to accurately detect and interpret arterial blood temperature at the temporal artery.
The “soft glow” display provides a clear and intuitive visual indication of temperature readings, enhancing usability for healthcare professionals and consumers alike. SmartGlow dynamically adjusts to ambient light, ensuring optimal visibility in various environments. This feature minimizes errors and promotes efficient temperature assessment.
Beyond simple temperature display, SmartGlow incorporates intelligent features like fever indication, automatically highlighting elevated temperatures. This aids in rapid triage and informed clinical decision-making. The technology is designed for all ages, from neonates to geriatric patients, and across diverse clinical settings.

Key Features of the Exergen Temporal Scanner
The Exergen Temporal Scanner boasts several key features designed for accuracy, speed, and ease of use. Its core strength lies in Temporal Artery Thermometry, providing reliable readings unaffected by external factors like ambient temperature or perspiration. The SmartGlow technology delivers a clear, intuitive display, adapting to lighting conditions for optimal visibility.
Rapid measurement is a hallmark – readings are obtained in just one second, crucial in busy clinical settings. The scanner is non-invasive, eliminating discomfort for patients of all ages, from newborns to the elderly. It’s also hygienic, minimizing cross-contamination risks.
Furthermore, the device offers selectable temperature units (Celsius/Fahrenheit) and features a fever indication system for quick identification of elevated temperatures. Its versatility makes it suitable for diverse healthcare environments and home use.
The Importance of Accurate Temperature Readings
Accurate temperature readings are fundamental to effective medical assessment and patient care. A precise temperature measurement is a vital sign, indicating the body’s response to illness or infection. Early and accurate detection of fever allows for timely intervention, potentially preventing complications and improving patient outcomes.
Traditional methods can be prone to inaccuracies due to factors like improper technique, patient movement, or environmental influences. The Exergen Temporal Scanner addresses these challenges by utilizing Temporal Artery Thermometry, a method known for its reliability and consistency.
Reliable readings facilitate informed clinical decisions, guiding treatment plans and monitoring patient progress. Utilizing a device like the SmartGlow scanner ensures healthcare professionals and individuals have confidence in the data obtained, leading to better healthcare management.

Device Components and Identification
The Exergen Temporal Scanner comprises several key components essential for accurate operation. The primary element is the scanner head, housing the Temporal Artery sensor, which precisely measures arterial temperature. A prominent feature is the SmartGlow display, providing clear and easily readable temperature readings.
The device incorporates user-friendly buttons for power, scan initiation, and unit selection (Celsius/Fahrenheit). A battery compartment, typically located on the handle, houses the power source. The scanner’s ergonomic design ensures a comfortable and secure grip during use.

Familiarizing yourself with these components is crucial for proper device handling and maintenance. Regular inspection of the scanner head and display ensures optimal performance. Understanding the function of each button streamlines the scanning process, contributing to accurate and efficient temperature assessment.
Powering On and Initial Setup
To power on your Exergen Temporal Scanner, locate the power button – typically situated on the side or front of the device. A single press activates the scanner, initiating a self-check sequence displayed briefly on the SmartGlow screen. Ensure the device displays a ready indicator before proceeding.
Upon initial use, or after battery replacement, verify the temperature unit setting (Celsius or Fahrenheit). Access the settings menu, usually via a dedicated button or button combination, and select your preferred unit. The scanner remembers your selection for future use.

Before taking a reading, familiarize yourself with the display. A clear screen indicates proper functionality. If any error messages appear, consult the troubleshooting section of this manual. Proper initial setup guarantees accurate and reliable temperature measurements.
How to Properly Scan for Temperature
Proper scanning technique is crucial for accurate readings with your Exergen Temporal Scanner. Begin by gently sweeping the scanner across the forehead, maintaining contact with the skin. Start at the hairline and move towards the temple, ensuring a smooth, consistent motion.
Avoid lifting the scanner mid-scan; continuous contact is essential. The SmartGlow system provides visual guidance, indicating a successful scan with a green checkmark or similar indicator. Do not apply excessive pressure, a light touch is sufficient for optimal results.
Ensure no obstructions, like hair or sweat, interfere with the sensor’s contact. For best accuracy, perform the scan in a stable environment, away from drafts or direct sunlight. A correct scan yields a reliable temperature reading within seconds.
Scanning Technique: Adult

When scanning an adult’s temperature with the Exergen Temporal Scanner, begin by positioning the device comfortably in your hand. Gently place the scanner on the forehead at the center of the eyebrow, ensuring firm contact with the skin. Slowly sweep the scanner across the forehead, moving towards the temple.
Maintain consistent contact throughout the entire scanning motion; avoid lifting or pausing mid-sweep. The SmartGlow display will illuminate, providing visual feedback on the scan’s progress. A complete scan, indicated by a green checkmark, confirms a successful reading.
Avoid holding the scanner by the sensor head, as this can affect accuracy. Ensure no hair or other obstructions interfere with skin contact. A smooth, continuous sweep delivers a reliable temperature measurement in seconds.
Scanning Technique: Pediatric (Infants & Children)
For pediatric temperature assessment with the Exergen Temporal Scanner, gentle technique is crucial. Position the child comfortably, ideally while they are resting or sleeping. Place the scanner on the forehead, centered between the eyebrows, ensuring good skin contact.
Slowly sweep the scanner across the forehead towards the temple, maintaining consistent contact. The SmartGlow display will guide you, indicating scan progress. A green checkmark signifies a successful reading. Because infants and young children move frequently, a quick, smooth sweep is essential.
Avoid applying excessive pressure. If the child is restless, enlist assistance to stabilize their head. Remember, accurate readings depend on proper technique and consistent skin contact throughout the scanning process.
Interpreting the SmartGlow Display
The Exergen Temporal Scanner’s SmartGlow display provides intuitive temperature readings and scan quality indicators. A large, clear digital readout shows the temperature in your selected unit (Celsius or Fahrenheit). The background color of the display offers immediate feedback on the reading’s status.
A consistent green glow indicates a properly executed scan and a reliable temperature. A yellow glow suggests potential motion or inconsistent contact, prompting a re-scan for optimal accuracy. A red glow signifies a low battery or a potential device issue, requiring attention.
The display also features a soft glow for discreet use, particularly beneficial when taking temperatures of sleeping individuals. Always confirm the checkmark appears to ensure a valid reading.
Understanding Fever Indicators
The Exergen Temporal Scanner simplifies fever detection with its integrated indicator system. Beyond the temperature reading itself, the SmartGlow display utilizes color-coded alerts to quickly identify potential fevers. A green display generally indicates a normal temperature, offering reassurance.
However, a yellow or red display signals an elevated temperature, potentially indicating a fever. The specific temperature threshold for a fever varies, but the scanner provides a visual cue to prompt further assessment. It’s crucial to remember that temperature readings should always be considered in conjunction with other symptoms and a healthcare professional’s evaluation.
The scanner doesn’t diagnose fever; it simply provides a tool for objective temperature measurement, aiding in informed decision-making regarding patient care.
Reading Temperature Units (Celsius/Fahrenheit)
The Exergen Temporal Scanner offers the flexibility to display temperatures in either Celsius (°C) or Fahrenheit (°F), catering to diverse user preferences and regional standards. The unit selection is typically configured during the initial setup of the device, ensuring consistent readings aligned with your chosen scale.
To verify or change the temperature unit, consult the device’s settings menu, accessible through the button interface. The SmartGlow display will clearly indicate the selected unit alongside the temperature reading. Understanding the chosen scale is vital for accurate interpretation.
Remember that a temperature of 37°C is equivalent to 98.6°F, representing normal human body temperature. Always confirm the unit before assessing a reading, especially when sharing information with healthcare professionals or across different locations.
Cleaning and Maintenance
Maintaining the hygiene of your Exergen Temporal Scanner is crucial for accurate readings and preventing cross-contamination. Regularly clean the scanner’s temporal scanning surface after each use, especially in multi-patient settings. Use a soft cloth lightly dampened with a 70% isopropyl alcohol solution.
Avoid immersing the device in liquids or using abrasive cleaners, as these can damage the sensor and electronic components. Ensure the scanner is completely dry before storing it. Do not use strong solvents or detergents.
Periodically inspect the device for any physical damage, such as cracks or loose parts. Proper cleaning and maintenance will extend the lifespan and ensure reliable performance of your SmartGlow scanner, contributing to accurate temperature assessments.
Proper Storage Guidelines
To ensure the longevity and optimal performance of your Exergen Temporal Scanner, adhere to these storage guidelines. Store the device in a clean, dry environment, away from direct sunlight, extreme temperatures, and humidity. Avoid storing it alongside potentially corrosive materials.
Protect the scanner from physical shocks and impacts. When not in use, store it in its protective case, if provided, or a similar secure location. Do not store the device with the battery depleted for extended periods, as this may affect battery life.
Regularly check the battery compartment for signs of corrosion. Proper storage contributes to maintaining the accuracy and reliability of your SmartGlow scanner, ensuring it’s ready for use when needed.
Troubleshooting Common Issues
If your Exergen Temporal Scanner displays an error message, first ensure the battery is adequately charged. Inconsistent readings may occur if the scanner is used in direct sunlight or near strong electromagnetic interference. Verify proper scanning technique, ensuring full contact with the temporal artery.
If the display is dim, check the battery or adjust the display settings. Should the scanner fail to power on, replace the batteries. Avoid holding the scanner by the sensor head during operation, as this can affect readings.
For persistent issues, consult the complete manual available at Exergen’s website or contact their support team. Remember, accurate temperature assessment relies on proper device function and technique.
Battery Replacement Instructions
To replace the batteries in your Exergen Temporal Scanner, locate the battery compartment, typically on the handle. Gently slide or lift the battery cover to access the compartment. Remove the exhausted batteries, noting the correct polarity (+ and -) as indicated inside the compartment.
Insert two new, fresh AA alkaline batteries, ensuring proper alignment with the polarity markings. Replace the battery cover securely until it clicks into place. Improper battery installation may prevent the scanner from functioning correctly.
Dispose of used batteries responsibly, following local regulations. Low battery power can affect the accuracy of temperature readings, so replace batteries promptly when the low battery indicator appears on the display.
Calibration and Accuracy Checks
The Exergen Temporal Scanner is factory calibrated and generally doesn’t require routine calibration. However, to ensure continued accuracy, periodic checks are recommended, especially in clinical settings. Compare readings with a calibrated reference thermometer on multiple patients or a traceable standard.
If discrepancies are noted, contact Exergen support for assistance. Do not attempt to self-calibrate the device, as this could compromise its accuracy. Maintaining proper storage and handling, as outlined in this manual, contributes to long-term accuracy.
Regularly verifying performance against a known standard helps maintain confidence in temperature measurements. Document any accuracy checks performed and retain records for quality control purposes.
Safety Precautions and Warnings
This Exergen Temporal Scanner is intended for intermittent use and is not a substitute for clinical judgment. Always interpret temperature readings in conjunction with other signs and symptoms. Keep the device out of reach of children to prevent accidental ingestion of small parts or damage to the sensor;
Do not expose the thermometer to extreme temperatures or shocks, as this can affect its accuracy and functionality. Avoid holding the TemporalScanner by the sensor head, as your hand’s temperature may interfere with readings.

This is a precision instrument; avoid dropping or subjecting it to strong impacts. If the device appears damaged, discontinue use and contact Exergen support. Do not attempt to disassemble or repair the scanner yourself.
Avoiding Interference with Readings (Hand Placement)
Accurate temperature readings with the Exergen Temporal Scanner depend significantly on proper hand placement during scanning. Avoid grasping the scanner by the sensor head itself, as the heat from your hand can falsely elevate the reading. Instead, hold the device by the body of the scanner, ensuring your palm doesn’t directly contact the sensing area.
Maintain a firm, yet gentle grip. Excessive pressure isn’t necessary and can potentially influence the measurement. Keep fingers clear of the scanning path across the forehead.
Remember, the scanner measures arterial blood flow, so consistent technique is crucial. Proper hand positioning minimizes external heat interference, guaranteeing reliable and precise temperature assessments.
Exposure to Extreme Temperatures and Shocks
To maintain the accuracy and longevity of your Exergen Temporal Scanner, protect it from extreme environmental conditions. Avoid exposing the device to excessively high or low temperatures, as this can compromise its internal components and calibration. Do not leave the scanner in direct sunlight or near heat sources for extended periods.
Furthermore, the SmartGlow scanner is a precision instrument and is susceptible to damage from physical shocks. Avoid dropping the device or subjecting it to significant impacts. Rough handling can disrupt the delicate sensors and affect its ability to provide reliable temperature readings.
Proper care and protection from both temperature extremes and physical shocks are essential for ensuring consistent and accurate performance.
Clinical Applications of the Exergen Scanner
The Exergen Temporal Scanner, featuring SmartGlow technology, is a versatile tool suitable for a wide range of clinical applications. Its non-invasive nature and speed make it ideal for mass screening situations, such as schools, daycare centers, and workplaces, facilitating quick identification of potential fevers.
Healthcare professionals utilize the scanner in hospitals, clinics, and emergency rooms for routine temperature checks, monitoring patients post-surgery, and assessing individuals with infectious diseases. The device’s accuracy across all ages, from neonates to geriatric patients, ensures reliable data for informed clinical decisions.
Its adaptability extends to various specialties, including pediatrics, internal medicine, and emergency care, making it an invaluable asset in diverse healthcare settings.
Use in Various Healthcare Settings
The Exergen Temporal Scanner with SmartGlow finds extensive use across diverse healthcare environments. In hospitals, it streamlines triage processes and provides rapid, accurate temperature readings for patients in emergency departments and intensive care units. Clinics benefit from its efficiency during routine check-ups and monitoring of chronic conditions.
Pediatric practices rely on its non-invasive approach for comfortable temperature assessment in infants and children. Schools and daycare centers utilize the scanner for mass temperature screenings, helping to prevent the spread of illness. Occupational health settings employ it to monitor employee health and safety.
Furthermore, veterinary clinics can adapt the technology for animal temperature checks, showcasing its broad applicability and versatility within the healthcare spectrum.
Resources and Further Information
For comprehensive support and expanded knowledge regarding your SmartGlow Exergen Temporal Scanner, several valuable resources are readily available. Visit the official Exergen website at www.exergen.com to access a wealth of information, including frequently asked questions, product specifications, and downloadable materials.
You can directly download the complete Exergen Product Manual from their website, providing detailed instructions and guidance. A crucial resource is the 40-page Temporal Artery Temperature Assessment Compendium, available as a PDF at www.exergen.com/medical/PDFs/tempassess.pdf.
For personalized assistance and troubleshooting, don’t hesitate to contact Exergen Support directly through their website. These resources ensure you maximize the benefits of your scanner.
Exergen Website and Manual Downloads
Accessing support materials for your SmartGlow Exergen Temporal Scanner is straightforward through the official Exergen website. Navigate to www.exergen.com to find a dedicated section for product resources. Here, you can download the complete Exergen Product Manual in PDF format, offering detailed operational instructions and troubleshooting tips.
The website also hosts valuable training materials and professional resources designed to enhance your understanding of temporal artery thermometry. Specifically, a comprehensive 40-page Temporal Artery Temperature Assessment Compendium is available for download at www.exergen.com/medical/PDFs/tempassess.pdf.
These downloadable resources ensure you have readily available information to optimize scanner performance and accuracy.
Accessing the Temporal Artery Temperature Assessment Compendium (PDF)
For an in-depth understanding of Temporal Artery Thermometry (TAT), Exergen provides a valuable resource: the Temporal Artery Temperature Assessment Compendium. This comprehensive 40-page document delves into the science behind TAT and its clinical applications, offering detailed insights for healthcare professionals and dedicated users.
You can directly access and download this essential PDF from the Exergen website at www.exergen.com/medical/PDFs/tempassess.pdf. The compendium covers topics such as physiological principles, scanning techniques, and interpretation of results, ensuring accurate and reliable temperature measurements with your SmartGlow scanner.
Reviewing this document will significantly enhance your proficiency in utilizing the Exergen technology and maximizing its benefits.
Contacting Exergen Support
Should you encounter any questions, require assistance, or need further clarification regarding your SmartGlow Exergen Temporal Scanner, Exergen offers dedicated support channels to ensure a seamless user experience. Their team of experts is readily available to address your concerns and provide guidance.
For direct assistance, you can reach Exergen support through their official website, medicalexergen.com. The website provides access to frequently asked questions, troubleshooting guides, and contact forms for submitting inquiries. Dedicated professionals are committed to resolving issues promptly and efficiently.

Exergen prioritizes customer satisfaction and strives to deliver exceptional support, empowering you to confidently utilize the advanced features of your temporal artery thermometer.